Terms of service

Terms and Conditions

By accessing herlabel.co.in or placing an order, you agree to these Terms and Conditions. “Her Label,” “we,” “us” and “our” refer to the store operating this website.

Products and descriptions

We aim to display our handbags, clutches and accessories accurately. Colours may appear different depending on lighting and screen settings. Product descriptions specify the details of each item; please contact us before purchasing if you need clarification.

Orders and customer information

Please provide accurate contact, billing and delivery information when placing an order. If we cannot fulfil an order because of availability, a pricing error or another issue, we will contact you. Any payment collected for an order we cancel will be refunded.

Prices and payments

Prices are displayed in Indian rupees unless otherwise indicated. Applicable shipping charges, taxes and discounts are shown at checkout. Price changes do not retrospectively change confirmed orders.

Shipping and delivery

Shipping charges and available delivery options are provided at checkout or in our Shipping Policy. Delivery estimates are not guaranteed unless expressly stated. Please contact us if your order is delayed or arrives damaged.

Returns, refunds and cancellations

Requests for returns, refunds, exchanges and cancellations are handled according to our published Refund Policy and applicable consumer law. Nothing in these terms limits your statutory rights.

Website use and intellectual property

You must not use this website for unlawful activity or attempt to interfere with its operation. Her Label branding, original images and website content must not be copied or used commercially without permission, except where permitted by law.

Privacy

Personal information provided through this website is handled according to our Privacy Policy.

Liability and applicable law

Nothing in these terms excludes liability or consumer rights that cannot legally be excluded. These terms are subject to applicable Indian law, without limiting mandatory protections available to customers.